1. General

Minitair.be is an on-line scale model store located at Den Duiver 5, 9840 De Pinte, Belgium with VAT number BE 0740.242.038. We do not have a real store and only have a warehouse that is not open to visitors. Purchases at Minitair are only possible via the website.

2. Account

To order you need an account. Creating an account is free and comes with no obligations whatsoever to make a purchase. It does allow us to keep you posted about sales or other actions via our newsletter (will be sent on avarage 6 times a year). Write down your password safely, as we cannot retrieve it in case you loose it.

3. Shipping

Our shipping costs, incl. 21% VAT are:

*Zone 1: Bulgaria, Cyprus, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Polend, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic, Sweden
*Zone 2: Albania, Andorra, Bosnia-Herzegovina, Faroe Islands, Georgia, Gibraltar, Iceland, Croatia, Liechtenstein, Macedonia, Monaco, Norway, Ukraine, Russia, San-Marino, Turkey, Vatican City, United Status, Bellarus, Switzerland
*Zone 3: all other countries

Shipping method

• To Belgium, The Netherlands, Luxemburg, France, Germany, United Kingdom, Austria and Denmark we ship with courier service (DPD).
• To all other countries we use Kilopost International. Mentioned costs are a flatrate. If we can ship your parcel cheaper, the difference will be refunded.

If you have any questions, please do not hesitate to contact us.

4. Payment

During your purchase you can choose to pay by Creditcard, Paypal or Bank Transfer:

Belgium: Fortis 001-5032731-59

Netherlands: ABN Amro 51 08 17 076

France: CIC Banques RIB 30027 17533 0008

After your purchase you will automatically receive an email confirmation from us. If you do not receive this email, please contact us.

5. Packaging

For environmental reasons we use boxes made of recycled cardboard. Inside we use only old newspapers to protect the goods. Only in exceptional circumstances will we use plastic protection material. This way of working is not only good for the environment, it also allows you to get rid of the packaging material very easily.

If you want to, we can also send your order wrapped as a gift. In this case, please mention it in the "remarks" field while placing your order. The goods can also be shipped to a different address then yours. In that case we add a card mentioning that the gift is from xxx.

6. Discount saving

To reward our loyal customers we have develloped a system of "discount saving". You are automatically participating in this system whenever you order on our website. Per order value of 121 EUR (100 EUR excluding VAT), you will receive 1% extra discount on your next purchase, and this with a maximum of 15%. This discount is automatically calculated for every order you place via our website. Orders placed during a fair are thus not included in this system. If you enjoy the maximum discount of 15%, you can very easily request a "discount pass" to enjoy your discount as well on the fairs where we are present. The discount you are entitled to is mentioned in your account. With this system we would like to thank our customers for their loyalty.

7. How to use the website

There are different way to find a certain product fast and easy:

Our website is firstly categorized, and in each category the products are listed alphabetically.

Within a certain category, you can filter for products of a certain manufacturer by using the dropdown menu on the top of the list.

By using the search function you can search by keywords or product number.

View the most recent additions to our store on a dedicated page.

If you have any questions, please do not hesitate to contact us.